CUSTOM ORDERS

If you do not see the material type, dimensions or quantity needed in the quick quote section or if you need a custom die cut order, please click on the “Request a Quote” button at the top of the page or under the quick quote pricing calculator. Complete the information and submit. We will reply within 24 hours with a quote. 

If the order requires a custom shaped cut, include a vector cut line on a separate layer. 

Raster files should be created at a minimum of 150 dpi at final size (or 300 dpi at ½ size). If a linked file within a vector file is raster, it should follow these same guidelines.

PRODUCTS

We use #2 grommets and standard grommet placement for our vinyl and mesh banners are every 2-3 feet.

 Unless requested otherwise, prints are oriented with vertical flutes, which allows stakes to be easily inserted. (Flutes are the open channels inside the corrugation.)

PRINTING PROCESS

Please contact us immediately by phone if you need to make a change to an order you have just placed. If you requested a proof, your order will not go into production until you approve the proof.

Standard turnaround time is approximately 3 days from final artwork approval. Please contact us directly for rush orders.

Proofs are provided upon request. Turnaround time may be increased if you request a proof.

We accept print-ready art files, EPS, JPG, PDF, PS, TIF.  For more details on art guidelines, click here.

Artwork should include a minimum of 0.25” inch bleed outside the finished edge.

Yes, all fonts should be converted to outlines and images embedded. Linked files should be included. 

PAYMENTS & SHIPPING

Discounts are applied per product depending on the quantity ordered. To see pricing details click here

Our carrier is Federal Express. All shipments are based on size, weight and shipping address.

Yes, we drop ship orders. On the shipping page, please select “drop ship” and include your customers’ shipping address. 

While we do our best to ensure accuracy on shipping estimates, they may not always be correct. We will contact you immediately if there is a discrepancy on the shipping cost.

We sell only to trade businesses and state law requires that we verify your status as a tax paying entity, therefore allowing us to eliminate sales tax on your orders.

We currently accept Visa, MC, Discover and American Express

MY ACCOUNT

Your orders and graphic files can be retrieved when you are logged into your account. If you do not see a previous order, feel free to contact us via email at sales@supremecolor.com or by phone at (985) 875-7800.